The DIGICREATE Project

The DigiCreate project consists of online virtual exchanges that will help at least 2,500 youngsters (18-30 years of age) to acquire significant digital competencies for the CCI sector and promote intercultural dialogue in 4 Programme Countries and 2 countries of the Western Balkan region (Montenegro & Bosnia and Herzegovina).

WP 1 - Project Coordination and Management

D1.1 Quality Management and Risk Assessment Guidelines

This result presents the quality management and risk assessment framework developed for the DigiCreate project. It introduces the Monitoring, Evaluation, and Learning (MEL) system used by the consortium to ensure the effective implementation of project activities, the quality of results, and the achievement of project objectives. The document outlines key indicators, data collection methods, monitoring procedures, and evaluation tools that support continuous tracking of project progress.

The guidelines also define the roles and responsibilities of the DigiCreate partners and establish procedures for reviewing and improving project outputs. In addition, the framework includes mechanisms for monitoring meetings, dissemination activities, and overall project performance. By combining qualitative and quantitative indicators with regular evaluations and risk mitigation strategies, the document helps ensure transparency, accountability, and continuous improvement across the DigiCreate consortium.

WP2 - Virtual Exchange Kick-Off: Validation of DigiCreate Methodological Framework

D2.1 1. Surveys and focus group discussions with young people in the creative industries in local communities

This result presents the findings of a comparative research study exploring the experiences, challenges, and development needs of young people working or aspiring to work in the Cultural and Creative Industries (CCI). The study combines desk research with quantitative surveys and qualitative focus group discussions conducted across six countries, Germany, Spain, Portugal, Serbia, Bosnia and Herzegovina, and Montenegro, to better understand sector conditions, employment patterns, and opportunities for youth engagement in the creative economy.

The research identifies key barriers faced by young creatives, including unstable employment, limited access to professional networks, and gaps in entrepreneurial, digital, and work-based skills. At the same time, it highlights the importance of non-formal learning, mentoring, and collaborative learning environments to support career development in the sector. The findings provide evidence-based recommendations that inform the DigiCreate project’s training, mentoring model, and virtual exchange activities aimed at strengthening skills, resilience, and professional opportunities for young creatives.

MS2.1 DigiCreate Methodological Framework

The DigiCreate Methodological Framework is a practical training programme methodology for virtual exchange, intercultural digital dialogue, and soft-skills development among young people in the Cultural and Creative Industries (CCI). Developed in response to the project’s research findings, it addresses key needs such as limited practical experience, skills gaps, unequal access to opportunities, and the changing realities of freelance, project-based, and cross-border creative work. The framework offers an inclusive, primarily virtual and hybrid non-formal learning model designed to strengthen young people’s confidence, employability, and capacity to collaborate across cultures.

Structured as a five-day learning pathway, the methodology covers digital and multicultural competences, communication and active listening, teamwork, career management, creative confidence, mental health, and well-being. It combines interactive online activities, self-assessment, peer and expert mentoring, group work, and project-based tasks that help participants apply their learning to real-life career questions. The Pilot Implementation Manual complements the Framework with step-by-step delivery guidance and practical templates for participant applications, evaluation, reporting, and other tools developed under Task T2.2.

WP3 - Virtual Exchange Focus Groups: Mapping of Digital Tools and Creation of DigiCreate Online Creative Hive Open Digital Toolbox

D3.1 Surveys and focus group discussions with young people in the creative industries in local communities

This result presents a comparative analysis of surveys and focus group discussions conducted with young people active in the Cultural and Creative Industries (CCI) across DigiCreate partner countries. Building on earlier research, the study explores the motivations, challenges, and career pathways of young creatives within their local communities. It examines how young professionals and aspiring creatives engage with the sector, the types of support they need, and the barriers they face when trying to establish sustainable careers in creative fields.

The findings highlight common trends across countries, including the need for stronger entrepreneurial skills, improved access to professional networks, and more opportunities for international collaboration and mobility. The research also emphasizes the role of digital tools, mentorship, and non-formal education in supporting young people entering the creative economy. These insights contribute directly to the development of DigiCreate’s training activities, learning resources, and transnational collaboration opportunities designed to empower young creatives and strengthen the creative sector.

This report is also available on Zenodo.

D3.2 DigiCreate Online Creative Hive Open Digital Toolbox

D3.2 Facilitator Training Package

The Participant Workbook provides practical activity sheets, handouts, and templates that can be used during the two training modules. It includes tools such as the Virtual Exchange Design Canvas, Participant Journey Map, Digital Safety and Inclusion Checklist, Facilitation Scenario Cards, and Personal Facilitation Checklist. These materials help participants move from theory to practice by planning activities, reflecting on facilitation challenges, and preparing their own virtual exchange sessions.

This result is also available to download on the DigiCreate Downloadable Training Materials page.

Module 1 – Designing and Preparing a Virtual Exchange Project

Module 1 helps participants design a meaningful, inclusive, safe, and accessible virtual exchange activity. It introduces the principles of virtual exchange, explains how it differs from a standard webinar, and guides users through learning outcomes, participant journey mapping, digital tool selection, accessibility planning, safety considerations, and preparation checklists. The main practical output of this module is a Mini Virtual Exchange Plan.

This result is also available to download on the DigiCreate Downloadable Training Materials page.

Module 2: Facilitating and Moderating Online Intercultural Dialogue

Module 2 focuses on the facilitation and moderation skills needed to support online intercultural dialogue. It helps participants understand the role of the facilitator, create safe and inclusive group agreements, encourage quieter participants, manage dominant voices, respond to conflict or harmful comments, and close dialogue with reflection and learning recognition. This resource is useful for anyone facilitating online group discussions, youth exchanges, virtual classrooms, or intercultural learning spaces.

This result is also available to download on the DigiCreate Downloadable Training Materials page.

D3.2 Facilitator Training Package: Downloadable Handouts, Templates, and Activity Sheets

The Participant Workbook provides practical activity sheets, handouts, and templates that can be used during the two training modules. It includes tools such as the Virtual Exchange Design Canvas, Participant Journey Map, Digital Safety and Inclusion Checklist, Facilitation Scenario Cards, and Personal Facilitation Checklist. These materials help participants move from theory to practice by planning activities, reflecting on facilitation challenges, and preparing their own virtual exchange sessions.

This result is also available to download on the DigiCreate Downloadable Training Materials page.

D3.2 Facilitator Training Package: Online Platform Content, Forms, and Quizzes

The Online Platform Content, Forms and Quizzes document provides ready-to-use content for setting up the DigiCreate Facilitator Training on the online platform. It includes text for the facilitator training landing page, Module 1 page, Module 2 page, and resources page, as well as registration form fields, module quiz questions, reflection prompts, completion form fields, and certificate/recognition text. This resource is particularly useful for platform administrators, trainers, and project partners responsible for publishing the training online and tracking participant engagement.

This result is also available to download on the DigiCreate Downloadable Training Materials page.

DigiCreate D3.2 Appendices

The DigiCreate Appendices include editable materials that support the organisation, delivery, and documentation of the training. This resource contains preparation emails, registration form fields, completion and reflection form fields, certificate text, web page copy, activity sheets, roleplay scenario cards, personal facilitation checklists, safety and inclusion checklists, evaluation grids, and attendance/completion tracking templates. It is designed to help facilitators and project teams manage training delivery and collect evidence for participation and completion.

This result is also available to download on the DigiCreate Downloadable Training Materials page.

D3.3 Virtual exchange/ piloting the Digital toolbox

This result compares the pilot testing of the DigiCreate platform and Digital Toolbox conducted in Germany, Montenegro, Portugal, Serbia, Bosnia and Herzegovina, and Spain in March 2026. 

Across six national sessions involving 90 participants, young creatives and professionals completed scenario-based tasks reflecting real Cultural and Creative Industries workflows. The report assesses the Toolbox’s usability, participants’ ability to complete tasks independently, and their feedback on the tools, instructions and overall learning experience. By identifying common findings and country-specific needs, it provides evidence-based recommendations for improving and scaling the DigiCreate platform and its digital learning resources.

Related online resources:

  • DigiCreate Hive Toolbox Overview page – introduces the Digital Hive Toolbox, its categories, search functions, and a collection of more than 140 digital, creative, learning, and productivity tools.
  • User Guide and Toolbox Handbook page: provides practical guidance for learners, educators, and trainers on navigating and applying the Toolbox.
  • Digital Hive Toolbox provides access to the full tool catalogue; users are currently directed to log in after registering on the DigiCreate Register page.

This report is also available on Zenodo.

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DIGICREATE Empowerment

Connecting young people from the EU and Western Balkans to develop digital, creative, and intercultural skills

101193474 — DigiCreate — ERASMUS-EDU-2024-VIRT-EXCH
Disclaimer: Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.

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